For Shopify store owners seeking innovative ways to enhance customer feedback collection, Gojiberry's latest feature release is a game-changer. Launching on December 6th, this upgrade promises to improve your multi-question post-purchase survey response rate.
Up until now, your customers were navigated to a separate page to conduct the multi-question survey. This leads to more steps for your users, resulting in a non-optimal response rate.
With this upgrade, when your customers complete a purchase they will see the multi-question survey directly embedded onto the order confirmation page. By removing the need to navigate to a separate page to conduct your survey, you will see higher response rates for the survey. We designed the survey with your customers in mind - displaying the number of questions remaining, making your incentives easily visible, and minimising unnecessary steps.
This feature will automatically be applied to all Gojiberry multi-question surveys on your Shopify store, ensuring a hassle-free transition and immediate benefits.
As always, our support team is ready to assist with any questions at firstname.lastname@example.org. Embrace this new feature and watch your Shopify store soar to new heights.
Happy Surveying and Happy Selling!
The Gojiberry Team