Feature Release: Improve Survey Response Rate with Gojiberry's New Embedded Multi-Question Survey Feature

Amee Xu
December 6, 2023

Maximize Customer Engagement on Shopify with Gojiberry's Latest Upgrade

For Shopify store owners seeking innovative ways to enhance customer feedback collection, Gojiberry's latest feature release is a game-changer. Launching on December 6th, this upgrade promises to improve your multi-question post-purchase survey response rate. 

What's Changing?

Up until now, your customers were navigated to a separate page to conduct the multi-question survey. This leads to more steps for your users, resulting in a non-optimal response rate.

With this upgrade, when your customers complete a purchase they will see the multi-question survey directly embedded onto the order confirmation page. By removing the need to navigate to a separate page to conduct your survey, you will see higher response rates for the survey. We designed the survey with your customers in mind - displaying the number of questions remaining, making your incentives easily visible, and minimising unnecessary steps.

Key Benefits of Gojiberry's embedded multi-question survey feature

No Hassle, Automatic Integration

This feature will automatically be applied to all Gojiberry multi-question surveys on your Shopify store, ensuring a hassle-free transition and immediate benefits.

Ready to Transform Your Post-Purchase Survey Process?

As always, our support team is ready to assist with any questions at support@gojiberry.app. Embrace this new feature and watch your Shopify store soar to new heights.

Happy Surveying and Happy Selling!

The Gojiberry Team

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