Maximize Customer Engagement on Shopify with Gojiberry's Latest Upgrade

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For Shopify store owners seeking innovative ways to enhance customer feedback collection, Gojiberry's latest feature release is a game-changer. Launching on December 6th, this upgrade promises to improve your multi-question post-purchase survey response rate. 

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What's Changing?

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Up until now, your customers were navigated to a separate page to conduct the multi-question survey. This leads to more steps for your users, resulting in a non-optimal response rate.

With this upgrade, when your customers complete a purchase they will see the multi-question survey directly embedded onto the order confirmation page. By removing the need to navigate to a separate page to conduct your survey, you will see higher response rates for the survey. We designed the survey with your customers in mind - displaying the number of questions remaining, making your incentives easily visible, and minimising unnecessary steps.

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Key Benefits of Gojiberry's embedded multi-question survey feature

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• Higher Survey Response Rates: Direct integration increases the likelihood of customer participation.
• Enhanced User Experience: A simplified and direct survey process keeps your customers on your site, enhancing their overall experience.
• Valuable Customer Insights: Gain deeper insights into customer preferences and behaviors, crucial for any successful e-commerce strategy.

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No Hassle, Automatic Integration

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This feature will automatically be applied to all Gojiberry multi-question surveys on your Shopify store, ensuring a hassle-free transition and immediate benefits.

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Ready to Transform Your Post-Purchase Survey Process?

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As always, our support team is ready to assist with any questions at support@gojiberry.app. Embrace this new feature and watch your Shopify store soar to new heights.

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Happy Surveying and Happy Selling!

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The Gojiberry Team